Quality control is integral to our process. Every product undergoes a thorough inspection before shipment to ensure it meets our high standards of durability, consistency, and purity.
We accept a variety of payment methods, including bank transfers, letters of credit, and other secure options to ensure smooth international transactions.
Shipping times vary based on destination and order size. Typically, we provide an estimated delivery timeframe upon order confirmation, including options for expedited shipping when available.
We serve a global clientele and can ship to most countries worldwide, subject to import regulations and customs requirements. Contact us to confirm if we can ship to your location.
We export a variety of high-quality wood types, including hardwoods and softwoods, as well as premium charcoal for grilling, heating, and industrial uses. Specific varieties can vary based on availability and season.
Yes, we offer flexible packaging solutions based on client needs, including bulk and custom packaging for both wood and charcoal. This ensures secure transport and easier handling upon arrival.
Absolutely. Sustainability is a top priority. All our products come from responsibly managed sources, following strict environmental guidelines to support forest preservation and responsible charcoal production.
Our minimum order quantities vary depending on the product type and destination. Please contact us for specific MOQ requirements, and we’ll help you determine the best option based on your needs.